As you may have seen, we launched a customer satisfaction survey in November. Our goal was to better know your satisfaction with Ingrédience and to ask you about your needs in products and services.
We have to say that we are very satisfied with the number and quality of the returns we have received. You will find some extracts below. Results that encourage us to continue and to bring you ever more.
Overall Satisfaction: 96% of our customers * are satisfied to very satisfied
Business Relation: 92% satisfied customers to very satisfied technical advice: 100% satisfied customers to very satisfied
Product quality: 96% satisfied customers to very satisfied
Service quality: 92% satisfied customers to very satisfied
Usage Value: 92% of customers satisfied
Creativity, recipe, Innovation: 71% satisfied customers to very satisfied
* Clients who responded to our survey
You are therefore 96% to be satisfied to very satisfied with Ingrédience, 100% to be satisfied to very satisfied with the technical advice, 96% to be satisfied to very satisfied with the quality of our products, 92% to be satisfied to very satisfied by the Service brought, But also by the commercial relationship and the value of use of our products.
You are 71% satisfied with very satisfied on the axis “creativity, recipe, innovation” ; We have taken into account a point of improvement on this subject and we will work with our partners to bring you new concepts.
We thank you again for the confidence you have shown us and know that your satisfaction is and will always remain at the heart of our concerns.
Article from our partner Hydrosol.
Our stabilising systems for plant-based vegan alternatives to dairy products like beverages provide balanced sensory factors, familiar consistency and good processing characteristics. And we don’t use just soy. The range is constantly being expanded with new plant-based protein sources.
- Soy- and gluten-free
- Appealing flavour
- Outstanding mouth feel
- Including whippable products such as cappuccino milk
Our stabilising systems help you make a wide range of vegan desserts, from puddings and crèmes to fluffy mousses to fruit desserts, and let you precisely adjust the consistency of these delicious treats.
- Smooth and shiny
- Typical delicious flavour
- Creamy consistency
Vegan alternatives to cheese.
Whether in slices for bread and sandwiches or as melted topping for pizza, we supply stabilising systems for the easy production of vegan alternatives to cheese.
- Convincing flavour
- Balanced sensory factors
- Familiar consistency
- Good processing properties
Please contact Ingredience for more information
Articles from Hydrosol
INGREDIENCE will participate in CFIA 2018 in Rennes (March 13 to 15, 2018) and be pleased to welcome you to its booth Hall 8 – A 29.
Supported by its partners, the team will be happy to guide you in your developments and meet your needs and will present new innovation
- on the theme VEGAN: Nuggets, hot dog and desserts
- Clean label with the use of CEAMFIBRE lemon fibre for example